Security Intelligence Service Levels

VeriSign helps governments and Fortune 500 organizations mitigate threats before a crisis occurs, minimizing disruption and damage. We have unique visibility into new and emerging threats that our competitors and your in-house teams cannot duplicate. VeriSign® iDefense® Security Intelligence is available as a core, standard, enhanced or comprehensive service.

Core Service>>

Customers receive timely, proactive intelligence regarding publicly disclosed vulnerabilities, including links to patches, workarounds and analysis. Reports are delivered as daily alerts, summaries and through user-defined access to the VeriSign® Enterprise Security Portal. 

Standard Service >>

In addition to publicly disclosed vulnerability intelligence, Standard Service customers receive advanced warning and proactive intelligence regarding malicious code threats, geopolitical threats, and exclusive vulnerabilities based on original research. Reports are delivered as flash alerts, summaries and through user-defined access to the VeriSign® Enterprise Security Portal.

Enhanced Service >>

Standard service features with more customized, in-depth reports and direct communication between your experts and ours. Weekly threat reports, malicious code summary reports and topical research papers on emerging issues provide security analysts with an early warning system and greater awareness of developing threats. Rapid response teams are also on-call for emergencies.

Comprehensive Service >>

All the benefits of the enhanced service plus focused, exclusive intelligence research on topics you choose and a dedicated analyst to support your security team with our unique insight. More customized reports and dedicated resources make our security experts your trusted advisors.

	Service Level
Alerts, Reports, and Briefings	Core	Standard	Enhanced	Comprehensive
Public Vulnerability Reports
Flash Reports
Correlated Alerting Service	+/-	+/-	+/-	+/-
Malicious Code Reports
Threat Reports
Exclusive Vulnerability Reports
Analyst  Service
Rapid Response Service
Weekly Threat Report
Threat Briefings
Malicious Code  Summary Report
Vulnerability  Summary Report
Topical Research Reports
Global Threat Research Reports
Patch Tuesday Report
Focused Intelligence Reports
Phishing Response Service
Designated Analyst Service

Add-On Delivery Options for All Service Levels